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I finally received my shipment notification and got my tracking number to use at YRC. But when I go there it tells me it can't find my number. First, does anyone know what kind of tracking number we're being given? The options seem to be: PRO Number Tracking Bill of Lading Number Tracking PO...

I'm curious about the Ambassador program and whether or not people feel it is worthwhile. On the one hand, I do think it's a great way to spread the word about a bike that I will love (I think -- on order). And maybe make a little money, too. I live in the Washington DC area and there is no one...

I used their "Ask us anything" box on the website but got no response so I just called. Phone was answered after one ring. After looking up my order he said "Oh, the order was placed on the 29th, but we are currently filling orders from the middle of May. You are in Virginia. We will not be able...

I think their 8-speed internal hub with belt drive would make for a great front-hub e-bike conversion: http://www.vilanobikes.com/vilano-diverse-4-0-urban-performance-hybrid-road-bike-belt-drive-8-speed-shimano-alfine.html I've thought about doing this, but decided to go with a VoltBike for my...

So did you receive a shipping confirmation email? I'm just curious because I only ordered last week and my account status still shows "processing". Edit: I ordered a Yukon 750 Limited.