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Yeah I will check with Amazon directly at this point.

Well then there's issues with shipping batteries back because of the shipping challenges. I don't think they take returns of batteries at all. So that's the root of it. It's a mess.

I guess maybe I will try the "motor only" exchange but I had opened the motor as well to try to fix the problem, and I am concerned they'd try to ding me for that if they notice! I'm just so over it.

Thanks man. Well Greenergia seller offered me a refund for everything but the battery, and I'd have to send it all back, or they'd exchange the motor only. Neither sound like a good option to me. I wanted a refund for just the motor and to keep the rest. I've used glue and such to attach things...

Well, I heard from California Ebike today, on Easter Sunday, so maybe I can't blame Good Friday for them not being around this past Friday. They said that I do NOT want to run the 48V motor on a 36V battery, and that the connectors aren't compatible. With a few other things in mind, I decided...

LOL. Yeah, it's crazy, and I came in not being someone who knew anything about bikes. But I'm learning a lot. I also have non ebikes I am messing with. I had people from Facebook give me 6 bikes in various states of ruin and I've been tinkering. It's fun.

I am pretty sure California Ebikes told me a few weeks ago that all the motors are pretty much the same with different programming, so I'll see if they tell me to just program it differently with the Eggrider. They promised they'd take care of me when I told them I wanted the new motor from...

Well, I am wondering, if I use the EggRider to tell it I have a 36V battery, won't it take care of it? (I think I am going to exercise more patience than I am used to and wait to talk to California Ebikes, but it's fun to talk about anyway)

Luckily I have other bike projects to work on in the meantime if I get bored :)

Thank you all for the help so far. Also, I have an EggRider. I think I can use that to set the battery voltage and it should be smart enough to control everything?

Here are some wider photos. Top is the motor with Anderson Connector. Bottom is the wire that goes to the battery connector. Even if I should solder an Anderson Connector to the part in the bottom of the photo, I should be able to connect these 2 pieces to test to make sure it all works, right?

Hi everyone - for those who haven't seen my saga, I had an ebike working with a kit purchased from Greenergia through Amazon, and the pedal assist stopped working. I purchased a new "bare bones" motor from California Ebike, and it arrived today. (Dealing with Greenergia for a refund is a...

By the Hudson River in Kingston, NY

Well, there have been some headaches since I last posted, but I think I am figuring it out! I have a 36V 15.6ah battery. It fits! But not by much. I used pipe straps to mount a water bottle holder on the top of the frame right in front of the seat. It works.

I'll survive! For now I'm just using my road bike and staying away from the hills.

Thanks. Yeah, I started a Return Request through Amazon, which is cancellable, and I emailed them and told them I'd done that through the site. If they offer to just send me a new motor, I'll be happy with that result. I really don't want to take the rest of the bike apart, or have to figure out...

I am pretty sure I am protected well by this: https://www.amazon.com/gp/help/customer/display.html/ref=hp_left_v4_sib?ie=UTF8&nodeId=200783670&ld=NSGoogle

Oh I totally understand! I'm mostly the same way, but trying to be as patient as can be.

I'm not going to totally start over, but if the worst thing I have to do is buy a new motor, I'll survive. Then maybe I could tear down the existing motor and learn how it all works and maybe get it operating again and put it on a different bike eventually.

Probably! I get a bunch of different names of people when they respond to me. I had actually tried to cancel my order with them and spend a few hundred more on getting everything from California Ebikes, and they told me the order had already shipped...which was true for the motor and...