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I certainly will. I am sending FLX a certified letter today. Depending on how they respond (or not) I am filing a complaint with my credit card company.

I would avoid this company. They do not stand behind or support their products. I took delivery of a step thru this week. The motor is VERY noisy. I called them, sent videos. They told ME that I needed to open up the NEW motor, grease it up, put it back together. Told me it was “basic”...

Thank-you. That was my thought. I did not record my phone call to them, but I have email correspondence, videos of the noisy motor, etc.

I would avoid FLX at all costs!! I just took delivery of a green step-through with an extremely noisy/defective motor. They will not fix it, replace it, or take it back and refund my money. They told ME to open up the motor, grease it up, and put everything back together myself. Said it was...

Yes, the motor is very noisy. I do not want to ride it for fear of damaging it further. Yes, FLX bikes told me to open up and grease the motor. They said it is easy, basic maintenance. They promised a video, but nothing has come. I have no tools or experience in that. I can fix a flat or...

Prior to ebikes, I always bought from local bike shops. As I can not afford the $5,000 and up price and limited selection they offer, I took a chance on FLX bikes in San Diego, California. My local bike shop will not do a motor overhaul on this bike, due to potential liability issues. I do...

I just purchased a FLX step-through ebike. Biggest mistake ever. Usually, I thoroughly research big ticket purchases, but I was seduced by the bike’s looks and features and sale price. The Bafang mid drive motor is a noisy piece of junk! They are telling me I need to open up and grease the...