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My wife has a Giant Entour e+1 2018 model. We need pannier bags that will fit the back rack without inhibiting the removal of the battery for charging. The latest e-bike paniers from Giant do not fit the 2018 model. Has anyone got any suggestions?

Good point. I think one of us will always stay in the car during stops. Thanks.

Thanks guys. Weather forecast looking better now so maybe not so much of a worry. I will take the batteries out. Trash bags and a roll of duct tape will be part of my kit just in case.

Thank you NeweBikeMan.

I am about to embark on a couple of hundred miles trip with our two e-bikes carried on a new tow bar mounted carrier. Is it wise to remove the two batteries to reduce the weight? I am a little worried about the electrics being exposed. Do people usually remove the batteries? The weather is...

Hi, I have a new Entour E+ 1 (2019) which I love. However, I often want to glance at the time of day when riding and looking at my watch is often impractical and dangerous on a busy road. My built in "Charge" display which is otherwise very comprehensive and useful does not have a clock and I...

I have a problem with my Abus (in-situ) bike lock on my new Entour E+ 1 2019. When unlocked, the key cannot be removed. The key can only be removed when I have locked the bike. I use a more secure lock in most situations and only want to use the Abus occasionally. If I leave the Abus unlocked...

Thanks niteman. I assume that you mean your mileage figures stack up rather than that you have the same inconsistency as me. In my car I think my Satnav is more accurate than my car but I am comparing speed rather than distance there. My bike is only a week old so it would be disappointing if...

My Entour E+ 1 (2019) recorded my morning ride as 11.8 miles. MapMyRide on my iPhone recorded it as 12.9 miles. Quite a difference. Which one should I believe?

This is just a note to say that I love the new Auto mode on my new Entour E+ 1 (2019). I didn't realise I had it until a couple of days ago and I have just left it in Auto since. Well worth it.

Thanks Dave

Fingers crossed!

Thanks. Yes it is very subtle. I was just worried that I only noticed it on my last two rides (on roads). Maybe it was there before but I was getting used to everything else. I will keep an eye on things and see if it changes. Thanks again PDoz.

The App is quite rudimentary at the moment but looks like it will be useful. At the moment I am not really interested with changing assistance levels (Auto mode works fine for me for now) but I am interested on the ride details that are recorded. However, I can't change from metric to imperial...

Hi, I have a new Giant Entour E+1 (2019) which I am very happy with. I have become aware of a click sensation (felt through the peddle, a bit like changing gear) after free wheeling and then starting to peddle again. Is this normal?

Thank you for that Johnno. I will investigate further.

Thanks PDoz

My new Entour has it's battery in the back rack which makes it more problematic getting suitable dual panniers that are connected and hide the battery. I just want some quite small panniers that I can leave on to carry the bike lock and bits of shopping etc. Actually carrying the bike lock is a...

I haven't adjusted any levels yet. I found that I have Auto mode and this seems pretty good so far.

Thanks PDoz. Got the app and it does connect via Bluetooth to my new Entour E+ 1 2019 e-bike. Now to explore the app.