This is the $2k E-Bike Oprah Loves
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ebikemom
Well-Known Member
Oprah has a huge following, and is a great example of grit and creativity for her fans. Wonderful that she is joining Martha in promoting ebikes! 
Here's the website for the bike on Oprah's list: https://storybicycles.com/pages/the-story
My only thought in looking over the website is that there seems not to be any information on customer service, except for returns--no information on parts, maintenance, servicing, etc.
I hope she and those on her gift list enjoy ebiking.
Here's the website for the bike on Oprah's list: https://storybicycles.com/pages/the-story
My only thought in looking over the website is that there seems not to be any information on customer service, except for returns--no information on parts, maintenance, servicing, etc.
I hope she and those on her gift list enjoy ebiking.
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Yet the bike still gets a 35-45mph range which is quite similar to bikes with bigger batteries like 48v 10.4+Ah. Probably because it is lighter (only 33lbs) and more aerodynamic (with the hidden battery) than the others.
Nova Haibike
Well-Known Member
The cynic in me says she did not shop around for an e-bike, but Story supplied it to her. Clever marketing. Regardless, great that they will donate a bike for every sale.
You don't. In two or three years when your battery is dead and the manufacturer is no longer in business you throw the whole thing away since it is cheaper than trying to get a third party to find a solution. How green is that?
Are you saying they don't use lithium batteries or something else? Cause I don't care even if they are in business or not, cause I can replace those Li batteries with my own.You don't. In two or three years when your battery is dead and the manufacturer is no longer in business you throw the whole thing away since it is cheaper than trying to get a third party to find a solution. How green is that?
ebikemom
Well-Known Member
You don't. In two or three years when your battery is dead and the manufacturer is no longer in business you throw the whole thing away since it is cheaper than trying to get a third party to find a solution. How green is that?
When I was first looking for ebikes I met more than one person who had an ebike graveyard in their garage with just this sort of thing going on. The limited-shelf-life ebike seems to be a thing. I hope that with time it will become clearer to consumers what products have longevity and what don't, and that companies that provide a durable bike with long-term servicing and parts will be those that survive and thrive.
ebikemom
Well-Known Member
I think the reality is that if it's hard to replace a battery due to a particular special shape, ordinary folks are unlikely to come up with creative solutions. There are companies that re-pack batteries, but is it correct that they can't ship them? I think it's tough for the ordinary person to keep an ebike maintained if the original motor or battery dies and the manufacturer doesn't sell replacement parts or provide service. For those who are mechanically inclined, much more is possible, of course!!
Nope. You can do yourself any shape Li battery you could possibly want.I think the reality is that if it's hard to replace a battery due to a particular special shape, ordinary folks are unlikely to come up with creative solutions. There are companies that re-pack batteries, but is it correct that they can't ship them? I think it's tough for the ordinary person to keep an ebike maintained if the original motor or battery dies and the manufacturer doesn't sell replacement parts or provide service. For those who are mechanically inclined, much more is possible, of course!!
whonderfulgrace
New Member
Lol. That was my fear with ebikes. So I tried to shop around to find companies that had a good reputation. I settled on the electric bike company, Model S. I've liked it, and company seems solid.You don't. In two or three years when your battery is dead and the manufacturer is no longer in business you throw the whole thing away since it is cheaper than trying to get a third party to find a solution. How green is that?
ebikemom
Well-Known Member
I’ll feel better about that possibility when success stories are commonplace. And when the local LBS offers that service.
I think the cells will fit... looking at the down tube I bet 4 cell sections could go in there at a time. The question is how many 4 cell sections as I don't know how much empty length is in there. And if that fails we get to use the soldering iron. Either way, all the batteries of every ebike ever invented are replaceable.
MommyIsALawyer
New Member
I realize this is an old post, but I came here to research this earlier and thought others would find the company answer helpful. The battery can be removed for replacement, but not easily on a daily basis. You have to remove the fork, but there is a port behind the emblem.
Ok, this is 2026. Just today I drove my Story-Bike (which only had 240km on it) to the local bike library so they could use it for parts. My battery stopped working at 240km and repeated attempts to contact the "company" were fruitless. The contact info given on the website is an email. I got one email reply to my initial email asking for assistance. The email reply said the "technical team" was looking into it. That was the last I heard from Storybikes despite MANY emails. I found a phone number on the BBB website and located an address so called and left numerous msgs and I sent a letter. NO RESPONSE. There is a complaint filed with BBB that outlines the same problem I had. Storybike will take your money for a new bike but will not respond to any inquiry when there is a problem. They will not honor warranties and do not have replacement batteries for sale despite what the website states.
I am out $1800. I filed a complaint with BBB. What a fruad. I fell for the whole "donating bikes to Africa" story line.
I am out $1800. I filed a complaint with BBB. What a fruad. I fell for the whole "donating bikes to Africa" story line.
LandoftheGiants
Active Member
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- Australia
Funny to read all the praise and hopium in the early posts, then to read this. It really pays to be a skeptic when it comes to technological products now, the days of buying any old scientific calculator and you'll be fine are gone, long gone. I think I woke up to it in the early 00's with a couple of crappy phones, a motorola atrix that had digitizer screen issues, then a good brand flip phone where if you dropped it while open the 'flip' would break off and was impossible to fit back on. And the last was some semi-known brand that had a shocking camera software package that made every picture look a crayon drawing. We worked hard for our money, most of us anyway, and it's stupid to throw it away on new untested un-trialed products worth hundred and even thousands of dollars.
But the human mind has this inbuilt 'trusting' circuit where we 'want' to trust what people tell us. That makes it so easy for manufacturers to Lie their heads off and get increased sales. Donating bikes to Africa? Well the company didn't pay for that, the purchases of their bikes did and what they probably should have done was buy the rights to a China graveyard and filled containers with redundant ride-share units. That would have been a positive step for the planet!
Unbelievable Waste of resources.
