Recent content by Zen Support

  1. Zen Support

    Range extender battery lost capacity

    It's essential to focus on battery health and maintenance. Our approach includes engineering long-lasting, wire-bonded battery packs with advanced battery management systems. The Zen Photon, featuring a 500W motor and 1040 Wh battery, exemplifies this, ensuring extended range and efficiency...
  2. Zen Support

    I am putting it up for the winter. Do I keep the battery (about 60% charged now) inside for the winter? Anything else?

    It's great to hear about your plans for winter storage of your ebike. The advice you've received in this thread is quite comprehensive and aligns well with best practices. Bringing your battery inside is definitely recommended, especially in extreme cold temperatures like -15 F. Storing the...
  3. Zen Support

    Using High Capacity Cordless Tool Batteries in Ebikes

    That's quite an innovative approach to e-bike batteries, using high-capacity cordless tool batteries. Their ruggedness and availability indeed make them an interesting option. However, it's crucial to consider cost-efficiency and safety aspects. At Zen Ebikes, we're aware of the cost and...
  4. Zen Support

    Buying ebike in USA

    When bringing an ebike from the US to Canada, be prepared for possible GST and PST charges, depending on the province. BC is an exception with no PST on ebikes. Also, check with the Canada Border Services Agency for specific import duties and regulations. Remember to consider local Canadian...
  5. Zen Support

    New to e-bikes

    Thanks for your perspective! It's true, ebikes cater to a diverse crowd, not just hardcore cyclists. They're about matching different lifestyles and needs, whether for leisure rides or eco-friendly commutes. At Zen Electric Bikes, we embrace this variety and aim to offer options for everyone's...
  6. Zen Support

    "Best advice for new ebike riders" from us

    Hello, Great to hear about your ebike experiences! Your focus on learning your battery's range is excellent advice. Knowing how far you can go and managing your battery usage wisely makes for a better, safer ride. Ride conservatively to your destination, then enjoy a fun ride back, keeping an...
  7. Zen Support

    Ebiker in Maine

    Hello, It's fantastic to hear about your journey from building your own ebike to upgrading to the Aniioki AQ177 pro max. Your experience really highlights the evolution and advancements in ebike technology over the years. The move from a 300-watt motor to the more powerful option in the AQ177...
  8. Zen Support

    Does battery size/type make a difference?

    Hi Don, The 80/30 charging rule you mentioned is generally suitable for various lithium-ion batteries, including your Wart Hog MD 750's 17200 cells. This practice helps prolong battery life. For your bike: Applying the 80/30 Rule: You can use this rule for your 17200 cells. It's always good...
  9. Zen Support

    An Ebike for My Better Half?

    Based on your description and requirements, it sounds like you're looking for an e-bike that would be suitable for your wife, who is a casual rider and needs a bike that's comfortable for someone of her stature and suitable for riding in a warm, humid climate. Here are my suggestion do have a...
  10. Zen Support

    New old guy, first ebike

    Hi there, Glad to hear you're enjoying your new Juiced CCX! It's great that you're getting back into biking. Since you're exploring e-bikes, you might also want to check out the Zen Photon. It offers a top speed of 28 Mph, a 1040 Wh battery for up to 85 miles range, and a powerful 500W motor...
  11. Zen Support

    New ebike owner

    Hey Eamo51, Great job on reducing fossil fuel use with your RKS RS Pro4! For maintenance, keep an eye on the battery and motor. Fat tyres are great but watch out for flats. Also, check out the Zen Photon e-bike: 28 Mph top speed, 1040 Wh battery capacity, up to 85 miles range, and 500W motor...
  12. Zen Support

    Exploring Zen Electric Bikes' Advanced Battery Technology

    Hello, e-bike enthusiasts! Today, let's dive into Zen Electric Bikes' impressive battery technology. Their e-bikes boast a robust 52V, 20Ah, 1000Wh battery. What makes this so special? Zen is committed to pushing the boundaries of e-bike performance with their in-house R&D. Their team...
  13. Zen Support

    Zen Fall 2023 Promotions.

    Zen Samurai CVT e-Bike – not just a ride, but a tailored experience to redefine your daily commute. For a limited time, seize the chance to own this refined ride at an unbeatable price. Key Features: Powerful Gen 4 Bosch Motor (85Nm Torque): Accelerate with 85Nm of torque for an exceptional...
  14. Zen Support

    Excellent customer service from Zen

    Dear Ron, I am Stanley from the Zen Support Team. Thank you so much for taking the time to write a review! Your feedback is valuable to us as it helps us improve our services. We're committed to continually improving and providing you with the best possible experience. If you ever have any...
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