Recent content by Jim Conboy

Giant has a cap you can snugly put over the connecter area. Perhaps Specialized has one for your bike as well.

I always remove my battery when transporting my Giant Explore ebike. It reduces the weight when lifting the bike on an off my bike rack and avoids the possibility of fire if I am rear ended. I bought a cover from Giant to protect the connector area on the bike. Photo of the cover is attached.

The dealer was finally able to order a battery and I got the 500, paid about $750.

Thanks

I believe that is correct, but again none available from Giant.

Any idea where I can find a Giant EnergyPak 400, 36V 11.3Ah Rechargeable Lithium-Ion battery for my Explore 2020? Giant does not have any according to my dealer.

Thanks. And you got the 500 and it fit just the same as the 400 that came with your 2020 Explorer? i have assumed you are in the States not Canada?

Thanks for the quick response. Did you order through your dealer? I need my second by June but need to get the order place it sounds like. Jim

Larry what did you end up doing? I am trying to buy a second 400 for my 2020 Explore or a 500 and dealer is having a hard time finding either from Giant. Do you know of any other source that has them in stock? Thanks

I am only sure about the the one I have on my bike . I was told early on there is a 500 that will fit as well. It is inserted from the side unlike the "integrated" one on other Giants including the 2021 on the US site. See https://www.giant-bicycles.com/us/bikes-explore-eplus

Yep I went to the Canadian site clicked on the batter and it is not available now. I asked to be notified when it becomes available in Canada as I am in northern Michigan not far from Sault Ste. Marie, Ontario. I think the problem is covid and/or the trade war with China. My hope is there may...

I did. In fact my dealer ordered one based on Giant's representation it was compatible with my Explorer. When I went to pick it up it was not compatible. The EnergyPak 400, 36V 11.3Ah battery loads from the side. The ones shown on the site you referenced are integrated.

Thanks. Where did you order yours from? I don't need it until May.

I am trying to find and buy a Giant EnergyPak 400, 36V 11.3Ah battery, dealer can't find one. A 500 would be even better, I have a 2020 Explore E+4 STA

I am trying to find and buy a Giant EnergyPak 400, 36V 11.3Ah battery, dealer can't find one. 500 would be even better if compatable. Any suggestions where I might find a battery?