Not exactly sure what you’re referring to but if it’s ghost pedaling, it is a issue on the auto shift in the 7-10 mph range, you can usually just push the pedal harder briefly and it will go into a higher ratio, also I use the slowest setting on cadence setting and drop the eco setting to 10-15 % in the micro tune, too much power in a lower gear or ratio will cause ghost pedaling no matter the drivetrain… hope this helps, enjoy, it’s a great ride, give yourself time, it’s a lot different