welcome the site.
I hope you bought it from a dealer that will help you. My e-bike doesn't have a display to tell me about errors. 18 months, it still spins the wheel when I turn it on.
Some forums are reporting possible dirty battery contacts. Going to spray contact cleaner on them. I remove my battery and store it in a shed under my carport. Gets lots of dust on the contacts. Need to clean and then cover the contacts between rides. See if this fixes my problem.