Giant e-bike click sound when start pedaling, chain delayed engagement

[rigor]

Hi All! New owner of Giant Explore E+ here. Bought it new last month and just into the first 100 miles.

Not sure if this is a legit problem, but I recently start to notice my bike is making TWO clicking sounds when I start pedaling from static or freewheeling. This happens both when motor is on or off.
As in the video, when start pedaling, the first click didn't engage the chain with the drivetrain, and the second sound is when chain engage (I start to feel normal resistance when rolling the bike).

The problem feels exactly the same as this post: Trance E+2 knocking when pedaling - Solved
I tried to lock the clutch as mentioned in the post above, but no fixed.

At first I thought this is a freehub/pawls issue. So I took off the rear wheel, and put my other bike's wheel on it. Problem is the same. So I guess it's something else.

Any input will help. Thanks!

 

[keithj69]

I'm no expert but it kinda sounds like it wants to change gears but is not quite aligned to change. Others with more experience hopefully will correct me and point you in the right direction.
If you got it from a bike shop, take it back for a look through and have them check the derailleur.

 

[fooferdoggie]

I trunk it is just the clutch catching.

 

[Rexlion]

Is this thread a new kind of click bait?

I couldn't resist.