Anyone having the chain pop off the front chainring?

[tlippy]

I have a Ride 1Up model 700 on order. There have been 4 complaints about the chain popping off the front chainring. The Aventon Level has similar a Shimano drive train. Some folks speculate the Acera rear derailleur 's springs are weak. Anyone here having the same problem. The bikes are very similar

 

[TxAventon]

I have had zero issues with my Pace 500's front chainring. I ride 60-100 miles a week and I have over 1200 miles on my bike already this summer. My wife has the Pace 350 which has the less expensive Shimano drive and she has had no issues with hers, either. They both have been great bikes.

 

[EmotionLynx6Pro]

Don't sweat it before you get the bike. The chain ring and crank on my 700 do stick out too far from the bike, but in 300 miles the chain has not fallen off even one time.

In my opinion, R1U should manufacture some spacers and chain ring bolts about 3/8 of an inch long that would move the chain ring closer to the bike. They have the contacts in China to have them manufactured and could sell them for $5 a set and provide a solution for anyone who has the chain dropping off the chain ring.