no assistance

  1. GuntherK

    Bafang M400, no power to pedals.

    Hi all, Curious situation; The bike of my partner doesn’t seem to give power anymore to the pedals when she is riding it. No clear reasons why this suddenly happens. Discovery; - display turns on, gives the correct speed. Sensor is working. - walk assist does work powerful, so motor is...
  2. J

    no assistance from ebikemotion on Lapierre eSensium AL 300

    Hello, I have a Lapierre eSensium AL 300 which has worked fine for about a year (after initially needing a firmware upgrade on purchasing from new) but now there is no input from the motor on any setting. There are no error messages on the Marle MySmartBike App. I have had no accidents, I can...
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