customer service

  1. chicharger

    Evelo CS experience

    I have had some problems with the brakes on my Evelo Atlas. After having what seemed like too much air in my rear brake line, I broke down and took it to my LBS. They found the rear caliper was toast and needed replacing. Not being an e-bike shop, they used a spare Tektro component. The problem...
  2. S

    Ariel Quality and Service - Read before you buy

    I ordered the Ariel D after an extensive comparison of similar bikes. I was excited to get my bike and it arrived after 3 weeks. I was told a few days before its arrival that I had been “upgraded” to the Limited Edition. Yes it has a different seat and cosmetics, a larger battery and what I...
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