bike parts

Hello To everyone reading this. I would just like to ask if anyone is familiar with the name of this e-bike; a family member just bought it and it needs certain parts like a new batterie but they don't know much about bikes and they live very far for me to look into it in person. Thank you...

IF your looking for something ebike related, contact me at falconev.com. I may have the part your looking for. Not everything is listed , so, you'll have to email me. ex. throttles, motors, rims, spokes, controllers, bike lifts, racks, bags, brakes discs, sprockets, volt meter, batteries...