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Hi Waldyrious! I ended up taking the hub apart. Inside I found a mess and displaced magnets. I think the seal was not properly aligned so sand and water managed to get into the mechanism. Fortunately, after I removed all the gunk and cleaned the inside, I was able to locate all the little...

Could I ask why did you decide to send the wheel and not replace the sensor yourself? This morning my wheel stopped working (however I logged almost 3000km already) and I think I also have a broken sensor as the wheel charges and lights up normally but provides no assist. Also, where did you...