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The refund should have been made and we should move on. They chose their path and have a financial responsibility to the customer. No ship, no bike, no order fulfilled ...instant refund otherwise don't trust seller..just a pig in a poke..a lot of other honorable companies building equal and...

I think he is correct. Inless there is some accountability by Ww, every potential customer should be warned. Buyer beware!

Surprised at your comments. The motor shuts off instantly when you brake. You can set your shift and power functions by downloading app. You tube has many instructional videos. The advantage to to h bafang drive systems is power and your ability to customize the settings with a computer.