Search results

When I purchased my Portola I also purchased their passenger kit for $125. At the time it did not include the passenger handle. It should have. Now it does. You can though purchase the passenger handle separately from Magicycle. It looks identical to the one in the Portola passenger kit. You can...

I have a Portola. It's a good ebike but I got my grandkids a Lectric XP4 for Christmas 2025 during their BF sale. It was $999. and that included free accessories, rear rack, elite headlight, suspension seat post, bike lock. I also got them the Buddy seat, seat, foot pegs, and passenger handlebar...

What class mode is it in? You could try setting it back to the factory defaults and then reset the PA to use 9 steps.

I contacted Ride1Up's customer support about my last post. Here's their reply: "Your Portola does have a speed limit setting in the display but this setting will not be active or correlate to anything. Instead you can use the different class modes to select the speed limit of the bike and...

It's been awhile since I posted here. My grandkids came for a visit and I wanted to set the top speed back down to a class 2. The bike comes set as a class 2 bike but, as many may already know, it can be set to a class 3 bike with a top speed of 28 MPH. I had set it as a class 3 but forgot how I...

I was going to take the bike out for a ride last night when I noticed that there was some up and down play in the front stem post, not the shocks. I checked the stem post screw, and even though I had tighened it during installation to 62 in-lbs with a torque wrench, it was very loose. Ride1Up...

I thought about installing a MirrCycle mirror but did not want to cut the end of the handlebar grip. I saw this video on the Haftny mirror and purchased one from Amazon. I installed it between the throttle and the display. You have to loosen the display's screw and move the display towards the...

I purchased the Portola ~4 months ago and have about 200 miles on it. This is my first e-bike and I did a bunch of research on foldable ones and decided on this one. Only a few minor complaints. I got the upgraded battery and, IMO, the overpriced, passenger seat kit for the grandkids. I did get...

The Portola is still the same price I paid 4 months ago.

Yes it does. At 1:15 in the How to use KD21C Display video. Pressing and holding the minus button will send a little bit of power to the motor making it easier to walk along side the bike.

Battery from my Portola, Top 14 1/4" L, Top 3 1/2"W, 3 7/8"H

I purchased a Ride1Up Portola ~4 months ago. I have about 200 trouble free miles on it. Looking forward to learn and contribute to the forum.