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Yes, I know. Also the funny part about it is that I bought the bike to work on my health. But this whole saga has given me more stress, which as being a heart patient, is not a good thing...

Well, the saga is not over yet... Normally there will be a new wheel this Thursday, Gazelle has sent it to my dealer. Hopefully all will be ok after they replace the wheel. And to answer on the last question, yes I bought the bike at a local dealer. But I hoped that he did the full checkup...

Well, I'm still waiting for my ebike to get fixed. I was in contact with Gazelle and they said at that time, asking a new back wheel was reasonable to ask Last week I was in contact with my dealer and he said that it was decided to not replace the wheel, but to change all the spokes on that...

Thanks all for your responses! I have asked the dealer already to replace the wheel. He has to negotiate this with Gazelle!

A few weeks ago I received my new ebike (Gazelle Ultimate C380 HMB). I bought this to travel to work. When ordering, I requested to replace the standard seat post with a suspension seat post. While testing other bicycles, I found that such a suspension seat post was much more comfortable... The...