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Thanks! I've owned it for a year and a half, have had to replace the break 2 times, and I usually bike for probably no more than 4 hours total a month (I travel out of state a lot). Given in Asheville, we had hills ...Is that normal for break replacement, or are does it sound like the breaks are...

I created this account to post my review of Rad Power Bikes, yes. That doesn't make my input any less valuable, for those who want to learn more about what e-bike company to go with. I take issue with companies, no matter the product, that create something good to begin with, market the quality...

Heya, Yes customer service with Rad Power Bikes has definitely declined. It used to be great! But its definitely not anymore! I just posted my review of their customer service: https://forums.electricbikereview.com/threads/customer-service-issues-with-rad-power-bikes.55540/ you're not alone.

Has anyone else experienced a significant decline in Rad Power Bike's customer service? I've become so frustrated, I wrote a review. I sent this feedback to them directly, as well, hopefully that can integrate it and improve. To start, I purchased my Rad Power Bike bike in 2022, and at that...

Howdy! Got a Rad Mission a few years ago. Cruised and commuted around Asheville, NC with so much joy on this thing. Just moved (back home) to Austin, first time here with my e-bike. Traffic is a bit intimidating in this city, but it does have lots of bike lanes! I love having an e-bike, but have...