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    Known Issues & Problems with Fazya Products + Help, Solutions & Fixes

    I’ve just started using my Fazua Ride 50 powered ebike after a lengthy lay off and it had the same problems as others describe here. The diagnostic test showed no problems. Bought some contact cleaner and used it on the connection pins between the motor pack and the crank. Now works perfectly.
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    Im on my 2nd brand new Boardman HYB 8.9E with Fazua Street 50 in a week, same battery issues. Can anyone help?

    Since the bike sort of works it sounds more like a motor issue. Fazua said the error codes could apply to motor issues. Fazuas customer service were very quick to reply to my emails and quite helpful. Maybe being taken over by Porsche is not a good thing. For myself I am very happy with the...
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    Im on my 2nd brand new Boardman HYB 8.9E with Fazua Street 50 in a week, same battery issues. Can anyone help?

    I had the same issues with my Fazua battery. To stop it losing charge you need to put the battery in sleep mode. This should be automatic after 8 hours of non use. Alternatively if you press and hold down the battery button until all the leds light up and go out one by one, then release the...
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