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Well the most recent firmware update says you have to take it in to get it installed and I haven’t had time to do that yet. All I know is what Specialized said, tbd if it is correct re: future firmware update fixing the issue.

I haven’t heard noises on mine either. Still waiting for the fix for pedal pace that Specialized told me would be coming out in a future firmware update.

Gotcha, good to know. Thanks for clarifying my misunderstanding. It is interesting that we are getting different answers. Did they tell you what part you need?

We should probably move this thread to the Specialized forum

Did this fix work? Having the same issue and LBS is claiming I need to wait for a new firmware update to be released.

Just got a call from my LBS. They said Specialized says this is a known issue and that it's going to be fixed "in the next firmware update". And that I could use the enviolo app for now to adjust starting gear. I just am not sure if I believe them. But hopefully so and hopefully it's not a long...

Ok so I took my bike into the LBS today and it was a completely underwhelming experience. They are a newer Specialized dealer, and unfortunately their repair staff didn't even know what Preferred Pedal Pace was and kept trying to tell me about Eco/Sport/Turbo. I finally came to an understanding...

I am having the same issue with my new Como 5 IGH. I was only able to see the pedal pace / enviolo cal using your method of restarting, but if I turn the bike off it is gone again. I don’t want to have to calibrate the bike every time I ride, I live on a hill and it is inconvenient. LBS says...