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I’d attach a video if I could

Oh for sure wires are damaged I just didn’t understand why it actually works when I spin the tire backwards but not forwards?

Trying to attach a video but not sure I can do so

I will try to get some pictures when I get home from work.

It doesn’t appear to be anything mechanical. I can pedal fine and it freewheels fine but there is no propulsion from the electric motor with the throttle depressed until I spin the tire backwards

Ideally yea. It’s a low value bike for my kid. Poor design that didn’t protect the wires properly unfortunately

Question for the group if someone can help me. I had a chain jump off and damaged wires coming out through the hub/axle. I’ve separated to ensure no shorts I think but it’s strange the motor only engages with throttle when I free spin the tire backwards and then it engages in proper forward...