Fork replacement complete. Creaking noise completely gone. Some satisfaction is resolving the problem, but still angry with Yamaha for burying a known production issue. If they were selling thousands of these bikes (instead of hundreds), a recall would have been certain.
Civante/Wabash frame issues can be directed to Drew Englemann, the brand manager for e-bikes at Yamaha. Drew's email is [email protected]. His response time will be very slow.
Did you have to replace the headset or just the fork and crown race? Thanks.! Note that I am still trying to resolve the fork issue with Yamaha but badly want to a solution so not having to ride without the constant headtube noise. It is terrible. I am in contact with a Yamaha's e-bike product...
My Yamaha dealer has not been helpful with my Civante fork issue. The dealer is telling me to work directly with Yamaha (who previously told me to work directly with dealer). I am now in contact with Drew Englemann, who is the brand manager for e-bikes at Yamaha. Hoping to to get a new...