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Hi dardas, yes I have an update. I took the bike back to Rad to have them check it out. They did a test ride and an evaluation and determined nothing was wrong with the bike. There was some question as to the slope of the roads I was trying to travel. The Rover best practices says not to attempt...

Here is a short video of the clunking noise. I am using the throttle and also applying backward resistance to the bike. I have 13 miles on the odometer. :( RPB have been notified, we'll see what they say about the clunk and the chain. I am confident they will make everything right.

Problems galore: I have been having problems with the chain coming off the chain ring on my 2016 RadRover I picked up on Wednesday. The tech said to tighten everything up and get back to them. Everything was already tight but I also tuned the derailleur to make sure it wasn't pushing the chain...

Thanks so much walan! I did all of that and double checked to make sure the derailleur was only pushing the chain *barely* onto the 1st gear sprocket. There is some slop in the play of the Acera though. It does look to me the chain line coming from 1st to the chainring is very severe, perhaps...

On level ground, with the controller set at 28 inch wheel size and 40kph, I can go 24.6 MPH while aggressively peddling with peddle assist level 5. I'm shrinking as I age, about 150 lbs. Without hacking the controller and adding a higher voltage battery, I haven't heard about any way to...

I bought the RadRover on Wednesday (July 13) and in the first two days the chain jumped off the chain ring five times when in 1st gear. The angle between the chain ring and 1st gear is severe. Customer support said to tighten up the right crank bolt and the axle nuts. They were already tight. It...