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You tube reviews from serious MTB sites have been very positive on this bike. They seem to be very impressed with the motor, the front fork, the drivetrain, the brakes and the overall geometry of the bike. I have seen people ride the living shoot out of this bike, huge jumps, gnarley rocks, it...

what a disappointment, I had a great experience with their support. That sucks.

ha! I have the same sadness, even though mine was purchased on sale at 1650 (No lights, 1 14 AH battery) the sales now at 1450 are killing me, lol.

I have put 300 miles on mine so far, and that has never ever been an issue, if that is any consolation. In fact, I am barely aware of it when riding, the brake cutoff works great.

that is exactly what I did, and I had a hassle free repair. It was so easy.

Ride1up totally did not assemble the torque sensor into the bottom bracket on my Limtd (2022 July), and it arrived loo loose, and subsequently came completely off, ripping the sensor wires - I took the bike to my local shop (that had assembled it), emailed R1U, and cc-ed the bike shop guy. That...