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My Orbea Gain Urban is 3 years old, and has had several problems including 2 new Iwok handlebar controllers. Last week for the second time it lost assistance whilst I was riding it, app showed 95% charge but zero range. Whilst riding it to the dealer (zero assistance) it started working, they...

The iWok on my Orbea Gain F30 turns power on or off but will not change the assist level away from 1 (green). The bike is two years old so just out of warranty, exactly the same happened last year but it was repaired then under warranty. Is this a known fault and should they repair it again as...