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It's definitely massively different than what was advertised, whether it's "purple" or "blue" is irrelevant and can't be determined from a picture on a computer screen anyway, not that it matters to Biktrix fanboys. The wrap idea is not bad though, hopefully it's not too expensive.

Update: you can.

I have a Biktrix Hub Duo, can I replace the current (broken) emtb brakes with a HIGO connector with just normal non etmb brakes?

Thanks for taking the time to share your experience Bjaardker, I wish you the best in your cycling life.

Caught in a so many lies, and constant deflections. I'm amazed at this whole thread. What a company!

Is deafcat your employee or not?

You are the CEO of the company, you= the company in this context. Deafcat isn't your employee? Absolute amateur hour in there.

My brakes started leaking 2 months after I got the bike, like I said. I don't know what you do with other customers, I only know what you did with me. https://electricbikereview.com/forums/threads/buyer-beware-2-month-old-bike-leaking-brakes-and-biktrix-says-wear-and-tear.49891/ You were quick...

Like you took care of me when my brakes started leaking 2 months in? Give me a break. You imply OP was lying with your first post in this thread (could have taken 2 mins to verify it was true like I did), then come back 6 days later with "it's a bug" and shame him some more.

That's not what your screenshot is saying, it's saying free shipping to Vancouver but exclusions apply to remote locations in the listed provinces. It isn't even accurate - from my limited testing it applies to all locations in those provinces, not just remote locations, and also applies to...

It is though. No where does Biktrix advertise/advise that "When we buy eBikes direct without LBS support we sign up as warranty service and setup mechanics." OP and I are doing more for readers by warning them than you are by coming into our threads and insulting us.

I'm with you OP, this site has a lot of Biktrix followers though don't expect many others on your side😅. Saying "all Canadian provinces." and then excluding 4 of them is absolutely ridiculous.

And again, I'm not complaining I'm the repair guy, I'm complaining the brakes lasted 2 months. If you think the damage was caused by my negligence that's a completely different story. I would generally assume that would have happened very soon after delivery/assembly, which is actually the only...

That's what I was thinking as well. I did do research before buying and it doesn't seem like this is a common problem so you'd think they'd bite the bullet and help on this one, but the fact that they specifically exclude brakes in the fine print of their warranty might mean this is fairly...

The bike comes mostly assembled, including the brakes. Doesn't look like a loose connection or split hose, leak appears to be from "inside" the caliper. If you don't expect a caliper to last more than 2 months with normal use that's on you, I think differently.

ok thx Rome

"I'm 6' 183lbs" If I knew the brakes would fail in 2 months I would have bought the upgrade. They worked well until they broke.

It's more that the bike failed in 2 months that's the problem tom.

Yeah I figured. And no, I didn't do any crazy braking.

Lol, are you a Biktrix employee? I gave my honest review, I researched this forum and many other places but the issues/downsides in my post weren't stated often if at all. None of the issues you say are so common happened with my 2008 Gary Fisher Piranha (non ebike) or my Giant Dirt E+ 2 I got...