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I was able to resolve my problem by contacting [email protected]. The team in Spain sent over new software to reprogram the motor. Apparently my motor was cutting off at approx 15mph, which was incompatible with the U.S. gearing. The correct behavior is to cut off at approx 20 mph and to ease...

Yes, I saw the leather washers. Nice touch! I did some more riding and discovered that the uneven assist occurs at about 15 mph (consistently). The resistance is smooth again at about 16 mph but I can feel no assist. I had the battery replaced recently to solve a charging problem - now my...

I'll look at that and also tell the repair guy your advice. Thanks very much. I think your bike is beautiful. I've never seen one with leather trim like that. The attention to detail is outstanding.

I think it gets uneven at around 10-15 mph. I pretty sure it keeps assisting after 15 mph so that doesn't appear to be the max. I haven't gotten up to 20 mph to see what happens there. Need to do more testing with speedometer. Thanks!

I road tested the bike again, this time with a speedometer. The assist gets uneven and jerky at about 15mph, so I guess it's another bug. This bike has had troubles since I purchased it.

Thanks! I'll check it out again with a speedometer. I suppose it will be smooth up to max, jerky at max, and smooth again above max (no assist).

Hello! This is a question for riders using the Mahle ebikemotion system. I have a Cannondale Treadwell Neo. When in high assist and pedaling along, the bike starts to feel jerky. I'm nearly certain that the motor is cutting in and out. Is this the way the motor behaves when you reach the top...

@Deacon Blues Thank you for the answer! You used a useful term "cadence" in your answer, so I was able to find a description of how it works! https://granfondo-cycling.com/ebikemotion-x35-m1-review/ Here's an excerpt: The Ebikemotion X35 M1 hub motor provides support with a torque of up to 40...

Hello! This is a question for riders using the Mahle ebikemotion system. I have a Cannondale Treadwell Neo. Under what conditions should the motor engage? Does there have to be resistance on the pedaling (as I have been told)? I was surprised to find that I can put the iWOC on high assist, pedal...