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Update, just in case this helps anyone else: Firstly, I did the trail under pedal power and left the battery behind - no regrets, both the bike and me coped with the challenge just fine, even with a pack and a 10Kg drybag on a carrier. I even kept up with my 13-year-old son riding a nice Haro...

Hi everyone, I just bought a Giant Talon E+3 home yesterday. It powered up just fine initially, but when I tried to connect the RideControl app, the app required an update for the bike. 5 minutes later Dash screen was still showing a laptop, and the progress bar on the app had stalled at 22%...