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That's the way i do. And i talk with Rize today. They have a warranty call out-of-the-box. If there is any problem inside 5 km and 2 weeks they pay to gfx the problem. All they ask me it's a video. By the way they are on the west coast and i'm eastern time so it takes a few days to close the...

This fall, i decide to buy an ebike. It is a Rize City MD. Beautiful bike. I just unbox it yesterday. Run a couple of km. It was -1° cel. I am not planning to use this one in winter. So i can't wait for next spring. Sadly during my ride i've got problem with the derailler. I guess that it was...