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I got an automated reply back from the Kinderney site: Hello and thank you for your message. We regret having to inform you that CA Technology System AS was declared bankrupt at the end of 2023. If you need spare parts and / or technical support, you may contact the former Kindernay European...

Out of curiosity I emailed Kinderney to see if I get a response. I'm not expect one, but you never know.

I took the actuator apart (see photo) and cleaned everything. I can't tell if the arm/extensions are normal or worn/damaged.

The shaft on the hub rotates (clicks) both ways, so it looks like the hub itself is okay. How do I take the actuator apart to inspect/clean?

I'll try that today. If problem is a failed shifting actuator, I suspect, since Kinderney has gone out of business, purchasing a new actuator would not be possible.

I'm not sure how to shift it manually.

I wasn't able to shift to all seven gears (two smallest cogs), so I bled the system. Unfortunately, I went from not being able to engage all the gears to not being able to engage ANY gears. Frustrated, I took the bike to my local bike shop and had them bleed the system for me, but mechanic...

I'd prefer to purchase this kit from the US distributor, but I live in Canada, so I'll have to pay duty, taxes, and possible tariffs. If I order directly from China there usually isn't any duty or tariffs, and sometimes there isn't even taxes.

peterecosse, I live on the west coast of Canada. I was thinking the 10ah battery would be the right size, as most of my rides are in the 60-80km range. Before I make my purchase I'll check with Keyde on the correct thru axle motor. EMGX, I'll be interested in see a photo of your bike when you...

Yes, my Defy has a thru axle (12x142). So, the S110 is the way to go, then. I'm thinking of going with the 10ah battery. Is that a good choice?

Either the S110 or the P110. I'm leaning towards the P110, because it has a bit more power. Has anyone received this kit with one of their wheels? Just wondering about the quality of their rims. I'd probably buy the kit from China. If I buy the kit from the US I'll be hit with taxes and...

I think I may have found the DIY kit for my Giant Defy (carbon frame). Their website sure doesn't give much information, though. The site does mention that they are able to build a wheel set. That might be easier than getting someone where I live to build a wheel for me.

The noise is definitely coming from the motor. I can hear it when I pedal and the noise stops when I stop pedalling.

Thanks for the suggestions. I've had the clicking pedal problem before. I'll switch pedals and take the bike for a test ride today.

My Bosch gen 4 motor has just over 12,000km on it and I've just started to notice a clicking sound while peddling. When I stop pedding the noise stops, so it's most likely coming from the motor. Any thoughts on the reason for the clicking noise?

I purchased a Bosch unlock chip from epic eBikes over three years ago and have zero issues with it. The only precaution I take, to prevent the dreaded error code, is that I don't manually turn the bike off when I finish my ride. I let the bike chip/computer 'count down' on its own. The chip...

Just curious-how does a bike shop connect a Bosch motor ebike to their computer for upgrades?

I ended up putting both horns in my bike parts drawer because both batteries needed to be recharged after every ride and if the bike was left sitting for a week the battery would go dead.

A couple of days ago I went on the Canadian Cannondale website and noticed that the Neo Topstone Lefty is no longer listed.

Good to know-thanks