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Right - sour grapes when a battery completely fails after less than 150 miles - pretty stupid comment. The support was supposed to be good but they no longer take phone calls and chat is only to direct you to forms to fill out to get an email back. That’s not a compromise that is a piece junk...

Right - sour grapes when a battery completely fails after less than 150 miles - pretty stupid comment. The support was supposed to be good but they no longer take phone calls and chat is only to direct you to forms to fill out to get an email back. That’s not a compromise that is a piece junk...

I've had a level for a couple months and don't ride it that much because it kind of sucks - can't go up a hill without overheating or shutting off. I would return if their return for > 14 days wasn't so bad - 50% and you pay shipping. Gearing on the level is terrible - good for slow rides I...

My wifes bike just reached 145 miles before the battery failed. After multiple error codes that resolved by turning off and back on the battery won't charge now or even show any lights. Support is supposed to get back to people now within 72-96 hours after they have disabled all phone support...

The Aventon Level will not go up even moderate hills without overheating. Also encounter multiple error codes unless on flat ground. Highly recommend not getting this really heavy error prone bike. Only have 111 miles on it and don't trust it to go anywhere but flat ground after multiple shut...

Bought my wife the Pace 500 and less than 150 miles and the battery just quit - won't charge. Can't actually talk to anyone at Aventon about it - they turned off all phone support and may get back to you in 72-96 hours via email. Apparently a lot of Aventon bikes are failing and their support...

My wife has a Pace 500 and I have a Level and even a not so steep hill can cause the Level to overheat - I'm not that fat either (220 lbs) - so attribute it to a really not great bike - only works good on flat ground from my experience and the range is far less than the claimed 40 mile average...

I purchased both a Pace 500 and a Level Aventon in June and have been incredibly disapointed in both the quality of the bikes and the horrible customer service. The Pace 500 has a battery that at about 80% charge misteriously just stopped working. I checked every connection on the bike and...

Anyone else make the mistake of buying an Aventon? < 150 miles on 2 of them (Pace 500 and Level) and multiple error codes on both bikes - with the Pace 500 battery failing. Can't get any type of response from their customer service or tech support. Says they will contact you within 72 hours...