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Mine's just back from my local Orbea Service centre, all sorted under warranty, the guys at the shop suggested its not a self-service part probably because of the tool required as you suggest. Now that I've seen the old part (pics below) I can see how it works, the freehub body is attached to...

I took my bike into a Orbea dealer today, they are going to sort it out for me. They suggested this is not a selfservice job because the freehub is part of the motor housing/cover and appears to be a sealed unit with no through axle, bit of a bummer becasue I've only had the bike 8 months and...

Any luck with the freehub removal, the freehub on my gain (D31) is moving freely in both directions (pawls not catching). I've been riding hard this winter in all conditions so guessing its full of muck and needs a clean and service. I've removed the cassette, locknut and washer to expose the...