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Thanks Timpo, I finally received a new battery from Surface 604 yesterday.

I bought a 2019 colt in March 2019 that had a faulty battery that needed to be replaced after 1100 kms, instead of simply replacing the faulty battery surface 604 offered me a "new" battery for $250.00 ( a favor they said), even if their bike manual said that the battery was under warranty. I...