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    Ariel Quality and Service - Read before you buy

    It's about 9 months following the purchase of the Reef Predator. Yes from paying the full price online and then waiting over 3 months for delivery. The suspension pivoting arm needed to be constantly retightened because of wear. The high power pulls the bike frame to the right and out of...
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    Frey Owners in Australia

    For the past 6 months, I have been inquiring about purchasing a Frey Bike. Shipping costs supplied by Frey are $350. Au, into Australia. Problem is that I need an importation license. GETTING THE SAME requires statements about the bike that only the manufactures could supply. Example Frame. If...
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    Electric Bike company refusing to refund for a bike they can not supply

    I too purchased a Reef Predator, $3,799. Was told that there would be a 2 week delay before delivery as they were awaiting for parts. Endless emails later and almost 3 months later the bike turned up in Brisbane. The advertised free delivery turned into $100 delivery fee. I tried over and over...
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