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Have you tried a mobile mechanic? Not sure if there are any in your local area, but I know we have them here. One was recommended by a bike shop in NL when I was considering buying an Azor from them. My rear brake lever was “bottoming” until my hubby rotated it so it didn’t hit the gear cable...

Ha ha!

I have a denim blue NL also and am not sure if the walk assist is working. After reading some of the previous posts a few weeks ago I tried tapping the walk assist, then the + while I was in the saddle, and there was a definite sound that came from the motor. When I have done that while walking...

Good Afternoon, I'm 2 Wheel Kate and I have had my eBike a year now. I got a Gazelle NL, mostly so I could run errands. She's a bit too big to take for social rides. My other ride, and the one who gets the most miles is a Trek Lush.