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Ravi... I spent two hours talking directly to Bosch Ebike service manager Chris and the director of serve Channing who blew me off stating Bosch warranty covers parts only all service costs by the customer Suggest you call and ask if they know a guy in Knoxville that owns anElectra Towne...

Warranty Means Warranty (UNO) Read the fine print and you will see the words Warranty, 2 years repair or replace by Bosch for Battery, Motor, and Controls. Sales people confirmed as did the Electric TREK Towne Electra Manual. Now comes the reality Check: With the first recharge use the battery...