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2020 Fastroad EX I successfully performed an update using the old app. As occurred with others, upon invoking app 1.0, I got the message to update to the new app. I dutifully (if misguidedly) deleted old app, installed new. Now, when I invoke new app, I get informed that a firmware update is...

Further comment on the integration of the EnergyPak Plus...the switch-over from the main battery to EnergyPak Plus and, upon the depletion of the latter, back to the main battery is smooth. However, the Ride Control Module needs an indicator to show which battery you're drawing from. Say...

I had the same experience as Patersont with the smartphone app. My guess is the "Check Failed" error is doing double-duty. It could come about either because the app couldn't connect to the update server or that there is no update for your bike (i.e., your bike's firmware is up-to-date). If...

The behavior that Marc describes might be corrected by a firmware update. My current software version is: 20191231000 Though I don't think it matters, my hardware version is: 20181200000 I haven't done enough testing to declare that my problem was solved, however I'm hopeful. One has to...

A follow-up on this... Short answer: latest firmware and overlooking incorrect sentence in manual corrects the problem described in my post. Long answer: My main battery was running low, so I decided to attach my Energypak Plus and run the main battery to near zero. When the main battery got...

2020 Fastroad E+ EX Pro Energypak Plus (battery extender) I've ridden and enjoyed my Fastroad since early February. I purchased an Energypak Plus a couple of weeks ago. Installation of this additional battery is described elsewhere in this forum. (It is simple, although the manual leaves out...