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Which model bike are you riding. Mine is a new 2020 5.0 turbo. Not necessary to remove but should you remove it you may have this issue. It is common and spoken about in many reviews of the bike including @Court review.

Make sure battery is all the way clicked in. These batteries often require an extra push after you think it has been clicked in. That being said, there are also motor problems with the new motors as I have one currently at LBS awaiting replacement which is painfully slow during pandemic in USA...

Thanks for the response, I do like the idea actually. I know I'm going to need some level of ability to work on it and fix things, but I'm not sure that I want to be switching out the motor if it is covered under warranty anyway. I think I prefer an alternative to ride while waiting and a...

Duly noted, I am in the process of trying to find out if the bike shop can offer me a solution before I suggest things of this nature to them. I may ask about purchasing a cheaper one that they keep parts in stock for at their cost perhaps. Or trying another brand from another lbs. Thanks for...

So I bought my first E-bike a Specialized Vado 5.0 recently and it took two weeks to come in as they had to order it for me. All the you tube reviews I saw were great, and I have really enjoyed the performance of the bike. However, in less than two months the motor has apparently had something...