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Can anyone tell me what size spoke wrench would be appropriate for my Magnum Ui6 wheels?

I would like to swap out the original equipment kick stand that came with my Ui6 for one that I can place further to the rear of the bike to avoid my pedal from hitting the kick stand as I walk the bike backwards. Can anyone please recommend an adequate replacement that can take the weight and...

My wife recently purchased a Ui6 now with about 40 miles on it. Today as she was riding in PAS 2 she heard a grinding noise when she was pedaling coming from the motor area, then suddenly her m motor quit, including the throttle. After resting a few minutes, she started it up again, went about a...

Recently purchased the Magnum Ui6 and live in a suburban neighborhood, utilizing my bike for short shopping trips. What kind of lock or locks do you use, U locks vs. folding locks, what length would fit around the frame, rear tire and post, any other considerations and price?

I would like to get some feedback on several bikes I've been looking at for a step thru in the price range of $1500 - $2000. The four bikes I've determined to be within this range are in no specific order: Ride Up 1 700, Rad City ST, Magnum Ui6 and the Surface 460 Rook. I would be using the bike...

I live in Maryland outside Washington, DC and would like to know if anyone in the area has a Rook or Colt I could see and/or touch before I decide to order one. These bikes are really loaded with great features compared with others I've researched.

I'm interested in the Rook and have a question regarding sizing the bike. I am right in between 5'7" and 5'8" depending on shoes, etc. Would you recommend the smaller size frame when ordering or the larger frame. I doubt if I'll be growing any taller in the future. Also how would you compare the...

I have a Rad City ST on order and was wondering if the PAS settings can be changed. I've heard that for example PAS 1 is pre-set at a speed of about 12 mph. Can the speed of the PAS be changed to go slower and if so how?

Okay, I'm torn among three step thru bikes and close in price: RAd City ST, Magnum UI 6 and the Ride 1 UP 700 series. All three have their pros and some cons. What I'm most concerned about is customer support after purchasing the bike. I'm new to e-bikes but have done a lot of trolling through...

My wife is looking at the Magnum Low Rider step thru and compare that to the Rad City ST. She wants a comfortable upright ride for streets and bike paths. Anyone know who might have one in the Washington DC area so she can see and touch. Thanks for your response.