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DavidC1; I have sent an email to a potential source for the part you are asking about. I will put you in contact with them if they can help. Jack

Have you checked all of the electrical connections? If you have a volt meter you might want to check for voltage on the wires that connect to the hub motor.

Let the forum know when you communicate with John Nethers. My experience is very much different from yours as he has been quite prompt in responding. Jack

FedEx notified me that Nethers Battery shipped my battery today; May 24th. Sent the battery to Nethers on May 17th so within six days they received it and upgraded it pretty fast service. The FedEx notice estimated delivery at my home on May 28.

Shipped my second battery to Nethers this time via FedEx; cost was $36.41 which included insurance for $400 of value.

Nethers rebuilt my PIM battery with new Li cells, increased the Wh of storage to a little over 600 Wh. Not cheap, but this will keep my Terrain 503 in service for another ten years. I am sending a second battery tomorrow!!

How long did they have your battery?

PIM (Power In Motion) the spin off of Polaris eBike is slowly selling off remaining inventory on EBay. The deal looks something like this. You buy the eBike without an operational battery for $500. Then have the battery "rebuilt" by a third party like Nethers Battery. I think this is going to...

Shipped my Polaris/PIM 380 Wh battery to Nethers today. UPS Ground with Lithium Placard cost me $28.63 (Washington State to Michigan) It will come back as a 600+ Wh battery.

John Nethers answered my e-mail request on the same day that I sent it. I was asking if my 380 Wh battery could be rebuilt to a 500 Wh. He stated that the rebuild would increase the storage to about 600 Wh. Keep in mind that this is a $450 service and you must pay to ship the battery to them...

Here is a 48 V charger that will work... https://www.amazon.com/Charger-Convenient-Motorcycles-Electric-Batteries/dp/B0753C35N8/ref=sr_1_10?keywords=electric+bike+charger&qid=1584802183&sr=8-10

Patrick answered my e-mail within a day.... he did say they were moving to a new location and would not be taking orders until sometime in March or 2020. Perhaps a phone call will help. Patrick Duggan Hi-C Battery LLC 720-933-4734

Hi-C Battery is another source for rebuilding Polaris/PIM battery packs. In January 2020 they told me that they are relocating to a different building so will not be taking additional orders for pack rebuilds until March of 2020. Quote: "The cells of today are a better chemistry than just 2...

John Nethers [email protected] is willing to investigate working on PIM/Polaris battery packs. He has no experience with our particular packs but his offer to "not charge" to look is pretty good.

https://ebikemarketplace.com/products/polaris-e-bike-battery-replacement?variant=8035110027294 EBike Market Place advertises that they can rebuild PIM and Polaris 44V packs. Their webpage identifies the Polaris Terrain 500 Wh (44V 12Ah) as a pack they can service. This is identical to the...

I am opening this thread as a place to list companies and individuals that can help PIM owners refurbish or up grade their PIM battery packs.

KellyB that looks like the normal PIM battery, do you know what storage capacity it is? 264, 388 or 500 Wh?

Thanks for the information. Nethers Batteries looks like a really good source: https://netherswholesale.com/ especially the rebuilding of Lithium e-bike battery packs.

That is how PIM batteries are; built into the down tube with everything inside the battery. What model of bike do you have?

what size is the battery you are trying to replace? I have a 264 Kwh that is not being used...