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hey robrob I’ve tried both but no luck unfortunately. I’m waiting for Aventon to respond back to my email regarding swapping my battery and charger for a new one under warranty. Thanks for your help though

Thank you Bigal1463! Hopefully sooner than later I’ll keep my fingers crossed

I did try to press the button twice on the battery but no luck. Thanks for the suggestion though I’m keeping my fingers crossed that Aventon can respond back (huge delay due to COVID-19)

that’s the thing though. The batter itself will not turn on. The indicator lights will not light up. I’ve attached the battery to the bike and it will not turn on.

thanks for the reply. I actually tried to do just that numerous times but the light on the charger does not turn red. The light actually stays a steady green. I have tried disconnecting the charger until the green light on the charger disappears and then re-connecting the charger but the light...

Hey everyone. I received my new Pace 350 yesterday. I’m having an issue with the battery and/or the charger. When I had initially tried to charge the battery for the first time, I had plugged the charger into the electrical outlet FIRST before I had connected the charger to the battery (I...