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  1. Matt_D

    Widespread Giant motor creaking problem - time for a recall?

    Pity most cycling torque wrenches only go to 24Nm max. There's a few 3/8 inch torque wrenches that do go to 30Nm (at about 3-4 times the price mind you!), but they don't include the T30 bits. Might have to simply guesstimate by hand like I've done the last few times. I did find that the...
  2. Matt_D

    Quick-E+

    Yes I had the exact same issue with trying to update firmware a few months back. After a previous lengthy battle with my Giant LBS, I was totally dreading the thought that I had 'bricked' my bike and it was headed for the scrap heap....esp after rain ingress to the old screen was blamed on a...
  3. Matt_D

    Quick-E+

    No showers yet to test out my new condoms over the Evo, but I will save them for a rainy day ;) On another note, my POWER UP button on the rubber controller (older 2018 style) has become very unresponsive ....now taking at least 3-5 presses before it will respond (power down is fine, as are the...
  4. Matt_D

    Quick-E+

    Cheers Stefan, I hear you. I'm off to the Chemist to wander down the family planning isle for a pack of 12. I'll tell them it's to go with my CRC 808 lube - I'm an adventurous kinda guy ;)
  5. Matt_D

    Quick-E+

    Thanks Stefan - that's actually a very smart idea. If I give my wife a heads up that I'm buying some condoms, it's probably better than her finding them in my work backpack 😮 The 808 spray just seemed more like a 'lubricant' to me (rather than a 'sealant'), so I'm not sure how long it lasts to...
  6. Matt_D

    Quick-E+

    Hi all. I posted in another thread about some nasty water ingress issues I had earlier this year on my 2018 Quick-E+ (AU), and the hassles I had trying to convince my Giant LBS to fix it. Just because I have a Speedbox fitted, does NOT give them the right to simply wash their hands of the...
  7. Matt_D

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    Rain Ingress (2018 Quick-E +) - Resolved :D Some great news after over 2 weeks I finally have my bike back from Giant - all in working order !! As posted above I opted for a new EVO screen and brackets to fit my 2018 Quick-E+. As was to be expected, they advised their BT servicetool was not...
  8. Matt_D

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    Everything they've tried fails to connect to their BT service tool. As they've never seen any behaviour like this before, they are concluding that the customer MUST have modified the bike in some way. The bike is 4 months out of warranty (2.4yrs old) so I am not covered for anything. Seems a...
  9. Matt_D

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    Rain Ingress (2018 Quick-E +) - Update #2 So no good news to date. Their software tool they use still won't connect to the replacement screen. They have tried both a CHARGE and an EVO screen, and they have the same result. They swear black & blue that the controller is NOT the issue. They...
  10. Matt_D

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    Rain Ingress (2018 Quick-E +) - Update! It's been nearly 2 weeks and my local Giant store are still stumped on how to fix my bike.... :eek: They have ordered the newer EVO screen which arrived yesterday, but said the motor is still not talking to the remote service (bluetooth) utility. So...
  11. Matt_D

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    **Update: Got a call from my local Giant store who has my Quick-E. They have had the conversations with the experts in Melbourne, and it would appear that a new $250 EVO screen will resolve my issue. I 99% believed it to be the controller rather than the screen, but hey if that works, then so...
  12. Matt_D

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    Rain Ingress (2018 Quick-E +) Morning everyone. New member here - from Brisbane, Australia. I'm a daily commuter and I've had my 2018 Quick-E Plus for nearly 2.5 years (just under 9,000km on the clock). We get our fair share of rain here (usually in the afternoons coming home) and it's never...
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