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You will need to have your Giant dealer order it. I think the one online says "Integrated". I think this is a slimmer and more compact. That probably is why the price is higher.

Got 51 miles in on level 3 with the new 500 WH battery. My old used (400 WH) battery had 9,500 miles and was getting 35 miles on level 3. This gives me about 80 plus miles on the new and old. I want to do some camping and having the two batteries will be nice.

Got a new 500 WH battery for my 2020 Explore E+4. I have 9,500 miles on my bike and may have lost about 5%. When I first got it, my max range was 62 miles on level 2. I do most riding now in level 3. Last year I could get close to 40 miles on level 3. It's down to 35 or 36 tops. I'm thinking the...

Thought my 2020 Explore E+4 battery went bad on my daily morning ride. I start with a 20 mile out and back, but at mile 14 my power control starting showing the "Orange" warning to shut bike off. I'm usually still on bottom of power level 4. I have 6k on the bike and had been riding in the...

Howdy Doody, Ren Tin Tin, Leave It To Beaver. They weren't the good ole days. It's better now and I'm thankful for it. :)

There are a lot of international rider that like to be followed. :) It's fun to see the rides others do. It at least keeps a record of my miles. I don't use the Strava app. I use Garmin and Strava has an automated load from Garmin. I'm a retired IT person and love data and tech for tracking...

I don't drive that much in a year. :) I have some really nice bike trails here in Tulsa which just adds to the enjoyment. Does any other e bike riders just Strava? I use Garmin to log rides, then load to Strava. I have a nephew and niece that run and use it. Have a great day. :)

I only weigh 140 lbs, have the medium frame but the only time I had to stand on the pedals was when I ran out of power and had to push up the steepest hill of my ride. Your weight and standing on pedals might be a difference that cause some type of defect to show up. Shouldn't be an issue...

I got my Explore E+ 3 in Jan and have 5,200 miles. I first though about trying to manage charging, but considering price of around 600 for a new battery, I don't even think about it. I have not noticed any loss in battery capacity. When I do, I'll order a replacement battery and use the...

Sounds like some defective part that has not been identified. I got my Explore E+ 3 in Jan this year and have not had any issues. I don't pay much attention to noise, since I listen to music. I've put 5,200 miles on the bike since Jan. Last month, I got 1,000 miles. Rode around 35 a day. The...

Not sure if anyone can access my garmin connect activity. <iframe src='https://connect.garmin.com/modern/activity/embed/4412184347' title='Tulsa Cycling' width='465' height='500' frameborder='0'></iframe> Got to range test my 2020 E 4 GTS. Got 53 miles with a few big hills I did some loops...

Thanks, I called the bike shop where I had my bike shipped and found that there is also a barcode sticker close to the handle bar stem under the battery compartment. Glad to know there is stamping. Appreciate the input.

Got the 2020 E 4 GTS yesterday and took a quick 20 mile ride and it was great. I live on a hill so all rides end with 50 ft climb in one block. No problem now.:) Have some questions: Where is the bike serial number located? I want to register my bike with Giant. Didn't get document with serial...

Good to know I can use either length. Thanks

Just what I needed. I did notice that 60 mm length. Thanks much and have a Merry Christmas :)

Is there a specific valve stem length needed for the E 4 rims? I saw some video that indicated that I might need a longer valve stem due to the rim design. Thanks for the input.

What size/brand of tube are you using. I just ordered my EX 4 and wanted to get a backup tube with the delivered tires until I see how they last and hold up. I can't seem to find how long the valve stem needs to be. Appreciate any input. Thanks