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While my shutdown issue seems to indeed be fixed (hooray!), I’ve noticed the battery enclosure squeaking hasn’t gone away, and in addition to that noise while I pedal, there’s an occasional snapping or popping sound which I suspect is from the same area. Ugh. I’m going to call again today and...

An update on my own situation: Got the call this afternoon. My bike is fixed and ready to be picked up. Apparently Gazelle had changed something on their production line and a whole group of bikes were built with too much of a gap between the battery terminals and the rest of the power circuit...

Recently picked up a Gazelle CityZen T10 Speed and I love it!

My Gazelle CityZen T10 Speed is a 28mph bike. I believe Gazelle has a number of 28mph options, and I know Riese & Muller do as well. Just be sure to specify you're looking for the 28mph speed models when you shop for both. I was only considering 28mph when I was shopping, and R&M was in the running.

I called New Wheel and they suspect it's an issue with the power cable that they'd thought had been resolved in these bikes. Alas I'll have to take it in and have it in the shop for a few days so they can do the repair (and hopefully it is the issue he thinks it is). That's a bummer for a brand...

You have to test ride a Riese & Muller to have a sense of what they're about. They put a lot of focus on the suspension system, with which their stated intention is just as much about control as it is comfort. But test riding R&Ms, I could certainly tell it was a cushier, more premium ride in...

Interesting coming across this thread because my new Gazelle CityZen T10 (had it all of a week now) has also shut off mid-ride twice, where the display turns off and assist stops. I have to fiddle to turn it on again mid-ride, which is pretty bad. I do think both times came after going over a...

Picked up the bike yesterday afternoon. Really great overview and set-up experience with New Wheel (they’ve been great overall). Rode across the city to meet a friend on the way home, and I have to say, riding a conventional bike in the weeks I was waiting for this one left me having forgotten...

Welp, I just got the call that the bike is ready. Planning on picking it up this afternoon! I'm excited, as well as slightly nervous for the ride home across town, though this will be a great test of exactly what an ebike is good for.

A few weeks ago I decided to finally get a bike again, after about ten years of not having one. I wanted to get unstuck from my area of the city (driving here is a pain, so I tend not to do it unless I really need to), and take better advantage of all the beautiful scenery, parks, locations...

You may want to look into the Gazelle CityZens (either the T9 or T10, though the T10 is the 28mph speedier one), which have minor fork suspension but can have a suspension seat post added (that's what I'm doing on my T10, which is on its way) -- these bikes are pretty light for ebikes and use...

Thanks for the help! I just placed my order for the CityZen T10, and I'm having them put in seat post suspension. I'm excited!

Hey all. Decided to get a bike again after about a decade without one. A friend sold me pretty well on the idea of an ebike, so I’ve spent the past week going down that research rabbit hole. The bike will be for my commute to and from work (about 5 miles round trip), but also as a flexible way...