Search results

10/26 update: Took the bike into my local Giant dealer to resolve this issue. He now has a diagnostic software device that can look into the bike electronics with more depth than we can. It basically showed the issue was with the controller. We swapped out the controller with another...

Glad to hear everything is good! Hope you enjoy the ride. I did upgrade to a larger saddle. Took some time to break-in but more comfortable. You could also look into the padded garment. I have a pair of Giant branded shorts or Amazon has some various padded undergarments to wear under your...

Good luck with the new bike! I’m sure you’ll enjoy it. I’m located in the Detroit area and I’ve found trails all over the area to check out. I can cover distance that I would never be able to do on a standard bike due to, like you, I’m old!

No, I’m not expecting a Giant to install the 2018 display. I would like to work with them to determine why the current system is not working. There has to be an issue with the Bluetooth signal. Like I said earlier, Giant has been good to work with. Regardless, I will probably purchase...

I had a 2018 E3 which came with a readout mounted to the handlebar which I liked very much. Due to the issue with the chain coming of and getting jammed in the front gear unit several times, Giant agreed to take the bike back in exchange for 2020 E4. I got to like the display and depended...

The biggest reason I need to have the display is to monitor the battery life. I’ll typically go for a 30 to 40 mile ride Using most of the battery life. I like the Strava app much better for navigation and speed. The display on my iphone is small therefore hard to read.

I picked up my new Explore +4 bike today and everything is great except for an issue with the Ride Control Unit. The unit freezes up on my phone after a minute or so. I reset it several times but to no avail. Any suggestions on what to look for?