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I'm not on Facebook, but maybe I'll join so I can join the Biktrix forum

Thanks for the suggestions. I'll check that charger out.

Just got my ultra 1000 last week. Had issues with rear wheel rubbing. At just under 10 psi rear wheel clears chainstays. Started commuting with my bike. I've charged the battery a total of four times. Have to charge after every trip between home and work, which is not a problem. Yesterday I got...

Update. Roshan at Biktrix is working with me to resolve the issue. He offered to either have my frame swapped out for a new frame when new frames come in or send me the 27.5x3 wheel set to fit my existing frame. The customer service through the Biktrix website didn't offer as much help, but...

That first photo makes the clearance between wheel and chainstay look just as tight as mine.

Roshan said he would either send me a new bike frame when they get their next shipment in a few weeks and have my local bike shop swap all the components or send me the 27.5x3 wheels that will fit my frame. This is the kind of support that makes Biktrix stand out and why I purchased from Biktrix...

Okay, I measured the distance between the chainstays at 4.25". This should allow a 4 inch tire with an eighth of an inch on each side for clearance. I completely deflated my tire and re-inflated it. At 10 psi my tire is 4" wide and clears the chainstays. At 15 psi my tire rubs on the right...

I have attached some photos to show the current I have attached some photos to show the currents chainstay design of the frame. with 5 PSI I have good enough clearance to ride the bike. I would love the ability to run a higher PSI for the road. I'm a little confused why they chose to have the...

Yes the frame does have a bend in it on the chain stay but the bend is symmetrical on both sides. So it appears to be a design of the frame and not something from damage in shipping. It just doesn't look like this design can fit the wide fat tires. When looking at from above both sides of the...

So I took the axle out. Removed the wheel and moved the one washer from the left side of the wheel to the right side of the wheel. Doing this centered the wheel better between the chainstays of the frame. Airing the tire down to 10 psi allows enough clearance for the wheel to spin. I will take...

15 psi

Super excited to get my first Ebike, the Biktrix Juggernaut Ultra 1000. Took it for my first right at night, I could not wait! It was making a weird squeaking sound. Thought is was the front fender but I couldn't find any area that was rubbing. Got back to the light of the garage and saw that...

I've been an analog bike commuter for years. Having the choice to pay for parking or bike, I chose to bike. In the past I would drive eleven miles and park where it's free, then hop on my bicycle to bike the last mile. I was inspired by seeing a commuter on a Fat tire Ebike. In my car I would...