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I received my Aurora. However the wheel and fender bent - damaged in shipment and the bike is unridable. I contacted Evelo. They first told me to take the bike to a bike shop of my choice, have them fix the wheel and they would reimburse me. They stated they would send a new fender. I...

Oh no! Sorry to hear that...Can you please share what was wrong and the solution when they get this addressed? Hopefully it is a quick fix!

I went through the same process checking out every bike out there I could find with the options that I wanted, Step through frame, Mid-Drive, hydraulic brakes, Auto Shifting, Throttle and the integrated lights. I kept coming back to Evelo. Originally I was looking at the Galaxy 24, but soon...

I am taking a leap of faith on reviews of others and hope that this bike is as great as it seems. I'm already thinking that I'll be changing the seat, possibly the seat post for a more comfortable ride. I'd be interested to hear how you like yours once you get it Nerkdawg.

I just returned from a trip to Europe where we paid a guide and rode electric bikes for the 1st time. We loved it. When I returned home, I researched many bikes and visited local bike shops to check out different models. I settled on the Evelo Aurora also. They told me they should ship in...