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Hi Thomas! Their marketing got me to bite and I completely swallowed the hook. I did the appropriate research and thoughtfully put trust in a nearly 10 year old company and STILL lost the fight. Your assertion that it's the "failure...of the buyer believing an eBike can be shipped" hurts but...

I hope the information on this thread is current. I've emailed the contact supplied by Thomas Jaszewski. If it's not...I'll update this post.

-------------------------------------------------------------------------- Hi Brian, thanks for the welcome! btw, your battery saga put me on alert and is one of the reasons I made sure to use a Credit Card for this purchase. Regardless of what Juiced Bikes says, if they send out a piece of...

I purchased a Cross Current S and left a post in the "known issues" sub-forum. After receiving a damaged bike, the first email reply wasn't a "We're sorry, we'll make it right" type of response, it was clearly (awkwardly) meant to distance Juiced Bikes from their choice of shipper, Fed-ex. I...

Update: Received the loud horn/theft deterrent and a new rack and fender. Fortunately, I had hardware from the old parts since 2 of the 4 screws needed to mount the rack were not included this time. Also, the thin metal bracket (featured prominently in the photos I supplied) that's used to...