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Your experience with getting the shaft from RAD is similar to mine. I finally ended up buying an after market battery from another company. Since RAD's batteries are proprietary I needed to put a different connection on the wires that plug into the battery. It's not that hard to do if you are...

I wish I had a good answer for your question Asher. When the bike was new (two years ago) I got lows 20s on a fully charged battery. It's gradually gotten worse with time to its current dismal range. I guess I was sold a bike with a less than good quality battery (I've never abused it in regards...

The website now appears to be gone. I wonder if RAD got their lawyers involved?

I've got well over 3000 miles on my Rad City. The motor still works as good as new. The battery, however is nearly dead (only about 10 miles of range). I weigh just shy of 200 lbs and normally ride in PAS 2 in flat urban areas.

With all due respect to Court, he only rode the bike a few miles. I've ridden one considerably further. I honestly wish you the best of luck if you purchase one. I hope you enjoy the bike and ride it often.

Good luck with your purchase. I've found the best thing about my City is that it has shown me what I want, and don't want, in a city commuter. One the plus side, I appreciate the upright riding position of the City (good visibility). I also like the simplicity of only 7 gears. On the down side...

Thanks Thomas. I'll check this out.

Update: I disconnected the throttle and brake sensors. This has "cured" all the issues I've been having (Thanks William, for the idea!). I'm currently out of town, so I won't be able to do more trouble shooting until I return home. I can easily live without a throttle (if that's the problem)...

That's good advice William. Thank you! That will be the first thing I try tonight. I've been trying to find others with similar issues in various forums. While no one has has had the exact same combination of problems, some were similar. Software issues were the most common culprit. I may even...

I recently purchased a BBSHD kit and wolfpack battery (from Luna). I installed them on my Fuji Traverse last weekend. I road the bike to work today (about 8 miles). It worked great at first, but then problems. 1. The throttle only works sometimes. More than 1/2 the time it doesn't. Whether the...

My car averages around 30 MPG. With gas at $3/gallon, that's 10 cents a mile. My RAD costing 14 cents a mile doesn't impress me.

I used Luna for parts on a bike I recently built. I've only had to use their customer service once. They were ethical and replaced a damaged part without argument. That's why I'll use them again.

I charge the battery while I work a normal 8-10 hour day. Does RAD expect me to invest in a charger that cuts off at 80%? That doesn't seem right.

Based on my experience with my 2018 Rad City, the gauges on both the battery and the display are very inaccurate. Like you, my battery always says I have far less juice than the display. I've learned, through trial and error, how many miles I can roughly get out of the battery. I rely mainly on...

Thanks for the advice. I looked into having the battery rebuilt, but the cost (including shipping) was far more than buying a new battery (from Luna, for example). I'm comfortable with rewiring the bike to accept another battery. While it's currently cold outside, it is (on average) well above...

My 2018 Rad City has 3500 miles. I ride it 95% of the time at PAS 2, in town, on flat ground, and rarely use the throttle. Currently, my range is 10-12 miles. I've been kind to the battery, nearly always recharging inside while I work (and storing the bike at home inside as well). I'm rather...

I've always been puzzled as to why Rad markets the City as an urban commuter (even the name implies this). I use my City to commute in a city. Here, like in most cities, I have almost no hills to negotiate. As such, the regenerative braking is useless to me. I now realize I'd much rather have a...

My speedometer has the same issue as yours. (I have a 2018 pre-tariff Rad City). I've learned to simply ignore it huge inaccuracies. My experience with rad support is mixed. On the good side, they are quick to respond, and will attempt to help you solve your problems, with a notable exception...

Thank you all, for the varied and informative replies. You've got some great ideas! I will continue looking in ebike stores for the "perfect" bike. I live in a small town, with the nearest city (with numerous ebike stores) about and hour and a half away. More test rides would certainly help. The...

Having now put over 2000 miles on my Rad City, I've decided I'd like to build an ebike from the frame up. Yes, I know this will likely cost me more than buying a bike, but I've always enjoyed building things, and am greatly looking forward to the experience. Additionally, building a bike will...